Primevogue Privacy Policy

Last update is 01 January 2025

At PrimeVogue, we value your privacy and are committed to safeguarding the personal information you provide when using our website. This Privacy Policy explains how we collect, use, share, and protect your data. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information when you visit or make a purchase on PrimeVogue.

Personal Information:

• Account Information: When you create an account, we collect your name, email address, password, and phone number.
• Order Information: When you make a purchase, we collect billing and shipping addresses, payment information (credit card details), and order history.
• Communication Information: If you contact customer service, we collect your name, email, and any details about your inquiry.

Non-Personal Information:

• Device Information: We collect details about the device you use to access our website, including browser type, IP address, operating system, and device type.
• Usage Data: We track how you interact with our website, including pages visited, links clicked, and time spent on specific sections of the site. This helps us improve user experience.

2. How We Use Your Information

We use the information we collect to enhance your shopping experience and provide excellent service. Here’s how we use your data:

• To Process Orders: We use your payment and shipping information to complete and ship your orders.
• To Improve Our Services: We analyze purchase and site usage data to improve our website’s design, functionality, and user experience.
• To Communicate with You: We use your contact information to send order confirmations, shipping updates, promotional offers, and customer service communications.
• To Handle Returns/Refunds: We use your information to process any returns, exchanges, or refunds as per our return policy.
• For Legal Compliance: We may use your data to comply with applicable laws and regulations, including preventing fraud or abuse.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We share data with trusted third-party vendors who help us operate our business, such as payment processors, shipping companies, and email marketing platforms. These service providers are contractually obligated to use your information only for the services they provide and must protect your data.
• Business Transfers: If PrimeVogue undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
• Legal Requirements: We may disclose your information if required by law or when we believe such disclosure is necessary to protect our rights, comply with legal obligations, or ensure the safety of our customers.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. These technologies help us:

• Personalize Content: Cookies allow us to remember your preferences and tailor the website to your needs.
• Track Site Usage: We use cookies to track how you interact with our site, which helps us improve functionality and user experience.
• Analytics: We may use third-party services like Google Analytics to analyze website traffic and performance.

You can control cookie settings through your browser, but please note that disabling cookies may limit some website features.

5. Data Security

We take your privacy seriously and employ a variety of security measures to protect your personal information:

• Encryption: Your payment information is processed using Secure Socket Layer (SSL) encryption, ensuring that your data is transmitted securely.
• Access Controls: We limit access to personal data to authorized personnel only.
• Regular Audits: We perform regular security audits to ensure that our systems are secure.

However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

6. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Once your information is no longer needed, we will delete it or anonymize it, unless we are required by law to keep it for longer periods.

7. Your Rights and Choices

You have certain rights over the personal information we collect. These include:

• Access and Correction: You have the right to request access to the personal information we hold about you and correct any inaccuracies.
• Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., if we need to retain it for legal reasons).
• Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Data Portability: In some cases, you have the right to request a copy of your personal data in a portable format.

To exercise any of these rights, please contact us at help@primevogue.online.

8. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or partner sites. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

PrimeVogue is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date at the top. We encourage you to review this policy periodically to stay informed about how we protect your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: help@primevogue.online